Our Services
YOUR GOAL
Deposit Returned
At lease end, I cleaned the rental and moved out. My landlord didn’t refund my deposit or kept too much. Help me get my money!
Repairs Made
I told my landlord about repairs that are needed. They refused or have been slow in making repairs. Help me get things fixed!
Lease Terminated
I need to move before the end of my lease. My landlord said no way to my request to break the lease. Help me get out of here!
Collections Stopped
I’m receiving calls from debt collectors who say I owe my old landlord money but it’s not true. Help me stop the calls!
OUR PROCESS
Consult
Facts gathered. Tenant problem and desired outcome identified.
Strategize
Research. Determine options. Create action plan.
Execute
Draft letters and notices. Targeted direct contact.
Packages and Pricing
While your landlord may treat you like a dispensable cog in its money-making machine, we get that one size does not fit all. Whether you need just a bit of coaching or would like assistance from start to finish, we’ve got you covered. Whatever your issue and whatever your budget, at ProTenant Agency you’ll find an affordable choice for the tenant help you need and deserve.
Initial Consult
By Phone- Schedule a call (for up to 30 minutes) to discuss your landlord-tenant issue with one of our Tenant Support Specialists
Gold Package*
- Electronic Initial Consultation
- Issue Review and Analysis
- Electronic Follow Up Consult and Strategy Session
- Create Action Plan
- Up to 2x Access to Writing Service
- Negotiation Assistance
- Full Telephone Access to Your Tenant Support Specialist
- Option of Issue-Specific Limited POA to Permit Full Service Dispute Handling by Your Tenant Support Specialist
Platinum Package*
Best Value- Electronic Initial Consultation
- Issue Review and Analysis
- Electronic Follow Up Consult and Strategy Session
- Create Action Plan
- 5X Access to Writing Service
- Negotiation Assistance
- Full Telephone Access to Your Tenant Support Specialist
- Option of Issue-Specific Limited POA to Permit Full Service Dispute Handling by Your Tenant Support Specialist
Diamond Package*
- Electronic Initial Consultation
- Issue Review and Analysis
- Follow Up Consult and Strategy Session by Phone or Electronic (Customer’s Choice)
- Create Action Plan
- Unlimited Access to Writing Service
- Negotiation Assistance
- Full Telephone Access to Your Tenant Support Specialist
- Option of Issue-Specific Limited POA to Permit Full Service Dispute Handling by Your Tenant Support Specialist
*Price shown reflects a “starting at” or minimum amount to be charged. The actual charge for your dispute, which is based on the specifics of your problem, is determined after the initial review and provided to you in writing in the initial assessment that your Tenant Support Specialist will email to you.
What Our Customers Are Saying
Don’t just take it from us, let some of the tenants we’ve helped do the talking!
“Even though I left the rental property in better condition than it was given to me, AH4R attempted to not only withhold my ENTIRE security deposit, they also tried to charge me an additional $2,800.00.
Using information and guidance from ProTenant Agency, I was able to make AH4R reverse course. They refunded my security deposit IN FULL!”
“After a tree fell onto the roof of the house that I rent from American Homes 4 Rent and caused a lot of damage, I immediately called to report the incident and request repairs. I called a total of 5 times over two days with no response and no action. After 5 days, they sent someone to remove the tree and tarp the roof. No other repairs were done.
Vivi with ProTenant Agency assisted me and it made all the difference in the world. Less than a day after I sent the letter ProTenant helped me with, I heard from a regional manager who apologized and offered me a $500 rent credit. Most importantly, repairs were started the very next day! When something goes wrong, ProTenant Agency is a tenant’s best friend!”
But then I luckily came across the folks at ProTenant Agency. With their help, I was able to prepare a clear explanation of why I dispute the alleged damages and a strong demand to my landlord for a full refund of my security deposit. Although they have already reduced the amount I “owe” by more than $10k, I am currently waiting on the final outcome. One thing I know for sure is that ProTenant Agency will be on my side until my former landlord treats me fairly.”
Don't Be Shy
If you have questions about our service, feel free to drop us a line anytime.